Voice AI, on infrastructure we own.
PhoneIQ is the voice AI platform built on over a decade of production telephony — not a reseller, not a rented stack, not a pivot from zero.
A running voice platform, not a story.
- Operating production telephony for over a decade
- Our own carrier-grade backbone — owned SIP routing, carrier relationships, production trunks (Twilio used where it fits, but the core stack is ours)
- Salesforce-CTI product with paying customers and running MRR
- A lean, post-restructure team leveraging AI coding agents — low burn, high velocity
The last 18 months.
- Real-time transcription — Nov 2024
- Sentiment analysis — Feb 2025
- AI call insights — Apr 2025
- AI call center KPIs — Feb 2026
- Full voice AI agent orchestration platform — ~60–70% built In Flight
- IVR + business hours
- Ring groups & queues
- Voicemail + recording
- Cold + warm transfer
- Live Supervisor Console
- Call Whisper + Barge
- Power Dialer
- Voicemail Drop
- Embedded CTI on AppExchange
- Automatic activity capture
- SF-data IVR routing
- SMS/MMS + HVS integration
- Local DIDs in 50+ countries
- Outbound in 190+ countries
- Local Presence Dialing up to 4× connect rate
What they don't have: a live supervisor console, call whisper and barge, a power dialer, Salesforce-native CTI, or a decade of call center operations behind it. PhoneIQ does.
Owned infrastructure.
Carrier relationships, SIP routing, production trunks. Can't be bought with money.
Over a decade of domain expertise.
SIP routing, PBX architecture, call center design, number porting, global voice. The unsexy parts AI-first startups keep rediscovering the hard way.
A running business underneath.
Existing customers and recurring revenue provide a floor while the new platform is built.
One-stop-shop.
STT + LLM + TTS + agent runtime + PBX + Salesforce CTI. Resell as backbone, or sell direct.
The voice AI agent market is growing fast, and every serious player in the category is built on rented infrastructure. PhoneIQ is the rare combination of mature telecom assets, forward-leaning AI product work, and a team small enough to move quickly.
Not a pivot from zero — the next chapter of a company with over a decade of production voice under its hood.